Hurricane Harvey

Emergency Phone Numbers in a life-threatening situation,

Call 911
If you can't get through to 911 on first try, keep calling.
Local County Emergency Operation Center
Brazoria Co. 978-864-1064
Montgomery Co. 936-523-3900
Harris Co. 713-881-3100
Galveston Co. 281-309-5002
Unable to Connect call #USCG
Sector Houton Command Center numbers: 281-464-4851 | 4852 | 4853 | 4854 | 4855

When you call please provide:

Name
Number of people trapped
Number of pets
Address
Phone number

Key Safety Tips

This is still a dangerous storm; residents and visitors in areas potentially affected by the severe weather should listen to local officials, and continue to monitor local radio or TV stations for updated emergency information.
Don't drive on flooded roadways. Remember - Turn Around, Don't Drown!
If you are in a high rise building and need to shelter in place, go to the first or second floor hallways or interior rooms. You want to stay on floors above floodwater or storm surge, but do not go to the highest floors due to wind impacts.
If you are under a tornado warning, seek shelter immediately in the center of a small interior room (closet, interior hallway) on the lowest level of a sturdy building. Put as many walls as possible between you and the outside.

Rumor Control

Rumor: I’m an undocumented immigrant, I cannot go to a shelter because I will be reported to ICE or CBP.

Fact: U.S. Immigration and Customs Enforcement (ICE) and U.S. Customs and Border Protection (CBP) have stated that they are not conducting immigration enforcement at relief sites such as shelters or food banks. In the rare instance where local law enforcement informs ICE of a serious criminal alien at a relief site that presents a public safety threat, ICE will make a determination on a case-by-case basis about the appropriate enforcement actions. More information is available at U.S. Customs and Border Protection and U.S. Immigration and Customs Enforcement's (ICE) joint statement. The Federal Government strongly encourages all persons to follow the guidance of local officials and seek shelter regardless of their immigration status.

Most shelters are managed by local communities, the Red Cross, and other voluntary agencies. American Red Cross’ humanitarian mission is to feed, shelter, and provide other forms of support without regard to race, religion, or citizenship status. The Red Cross will not ask people to show any form of identification in order to stay in their shelters. In order to receive some Red Cross services, such as meeting with a caseworker to facilitate disaster recovery, they will need to verify a person’s pre-disaster address. For people who don’t have government-issued identification, the Red Cross can usually do this through alternative means, such as a copy of a utility bill.

Rumor: FEMA charges for services such as damage inspections or contractor repairs.

Fact: Scam artists may pose as government officials, aid workers, charitable organizations or insurance company employees.

Ask for identification and don’t be afraid to hang up on cold callers.
Contact government agencies using information posted on their websites or in other official sources.
Don’t sign anything you don’t understand or contracts with blank spaces.

Resources

To help people affected by the storm, visit @nvoad’s page for a listed of trusted organizations: https://txvoad.communityos.org/cms/node/104
To find family & friends or to register yourself as safe, visit the @americanredcross Safe & Well site: https://safeandwell.communityos.org/cms/
To report a missing child, contact the National Center for Missing & Exploited Children at 1-866-908-9570
To talk to a professional who can help you cope with emotional distress from the storm, call the @disasterdistressline at 1-800-985-5990 or text TalkWithUs to 66746
Visit the FEMA Social Hub for updates from official emergency management social media accounts.
Download the FEMA Mobile App to receive alerts from the National Weather Service, get safety and survival tips, customize your emergency checklist, find your local shelter, and upload your disaster photos to help first responders.

Apply for Assistance

Online at http://www.DisasterAssistance.gov   back...